Velux Substitute Instructions

Your remote should be ready to use upon arrival, as we've programmed it for you.

If it doesn't power on, the most likely reason is that the new CR2025 battery inside may have lost some charge during storage. This is a known characteristic of CR2025 batteries when not in use, and we apologize for any inconvenience.

To test the battery, press and hold the power button. If the red LED flashes continuously, the battery needs replacement.

Currently, we've observed that about 90% of our remotes are being delivered with low batteries due to storage. Please be aware that while this is an issue as of May 2025, we are taking steps to prevent this in the future.

SOLUTION

The only way to resolve this issue is to purchase the best possible CR2025 battery available.
Panasonic Branded CR2025 are recommended but other top brands will resolve this 
Link to this battery in WALLMART
Link to this battery in Amazon
Summary:
Please replace the CR2025 battery inside the remote if it doesn't work on arrival!

If you have changed the battery and it doesnt solve your problem please email us by clicking here. 

Instructions for first use
Our substitute usually works on arrival on all 3 motors (M1, M2 and M3.). See this image

Try it on arrival by pressing the TOP ROW of buttons.

 

Please don't return it to us before you have CONTACTED US

We will provide service until you are up and running.

If the video instructions do not prove successful.

The final solution:

 

There is 1 last solution that will make our remote work for you (in master mode)

Locate the receiver that gets the signal from the remote. It should be on the wall somewhere.


Please simply change the receiver channel to this:
Velux window remote

Now test our remote.

BINGO. It works!
These instructions were written with care so that you will have a working remote. Please email us if the remote still doesnt work at sales@remotesremade.com

If it works... please let us know via Feedback so that we can continue to solve your remote problems :)

Remotes Remade
Daniel
Lab technician